Terms & Conditions

At Peach Ribbons, we want your shopping experience to be simple, secure, and enjoyable.
These Terms & Conditions explain how we handle orders, payments, deliveries, and returns, and how we use your information when you shop with us.

Please take a moment to read them carefully — by placing an order with us, you agree to these terms.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website and the purchase of products from Peach Ribbons. By placing an order on our website, you agree to be bound by these Terms.

2. Our Business

Peach Ribbons began in 2005 with a handwritten vision of craftsmanship and colour. Now under new ownership, we carry forward that legacy with a refined focus on design, quality and service. We remain committed to our heritage while offering an elegant shopping experience for our customers.

3. Privacy Notice

We respect your privacy and are committed to protecting your personal information. We use the data you provide to process your order and communicate with you. We do not sell your personal data to third parties. Payment information is processed by secure third-party providers and we do not store your full card details.

4. Conditions of Use

  • No contract between you and Peach Ribbons exists until we dispatch your order.

  • We make every reasonable effort to fulfil your order, but we cannot be held liable if we cannot complete an order due to stock or supplier issues.

  • Your statutory consumer rights are unaffected by these Terms.

5. Orders, Payment & Processing

  • All orders are subject to acceptance and availability.

  • Payment must be made in full before your order is dispatched.

  • Prices include VAT where applicable and are correct at time of order.

6. Delivery & Returns

  • UK orders: small items are delivered within 7 days using Royal Mail or a courier service.

  • Overseas delivery is available — please contact us for details and shipping times.

  • If you’re not entirely satisfied, you can return your product in perfect condition to receive credit or exchange — further returns information is in our Delivery & Returns policy.

7. Ownership & Intellectual Property

All content on this website (designs, images, text, logos) is owned by Peach Ribbons or used with permission. You may not reproduce or use such content except as permitted by law.

8. Liability

Peach Ribbons will not be liable for any indirect or consequential loss arising out of your purchase. Our total liability to you shall not exceed the purchase price paid for the product.

9. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect this. Your continued use of the site after changes means you accept them.

10. Governing Law

These Terms shall be governed by and construed in accordance with English law. Any dispute will be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

If you have any questions about these Terms or your order, please contact us at:
📧 info@peachribbons.co.uk