Privacy Policy

At Peach Ribbons, we respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

  • Your name, email address, billing and shipping details when placing an order.

  • Payment information (processed securely by our payment provider; we do not store card details).

  • Information submitted through contact or wholesale enquiry forms.

  • Optional information if you sign up for our newsletter or marketing updates.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases or enquiries.

  • Provide customer support.

  • Send occasional marketing emails (only if you’ve opted in).

  • Comply with legal or tax obligations.

We will never sell or rent your personal data to any third party.

3. Payment & Data Security

All payments are processed securely via Squarespace, Stripe, or PayPal (depending on checkout).
These third-party processors handle your card information directly and meet strict PCI-DSS security standards.

Our website uses SSL encryption to ensure your data remains private and secure.

4. Cookies

Like most websites, we use cookies to improve your browsing experience and understand how our site is used.
You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

5. Your Rights

Under UK and EU data protection laws (GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at info@peachribbons.co.uk.

6. Data Retention

We retain personal data only as long as necessary to fulfil your orders, comply with legal obligations, or resolve disputes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@peachribbons.co.uk
Peach Ribbons Ltd