For delivery within the UK, all items will be delivered by Royal Mail postal service. We send all orders First Class Signed For unless an alternative option is selected on check out, such as Guaranteed Next Day. The First Class Signed For service has an estimated delivery time of between 1-3 days, however please be aware that unfortunately postal delays do occur sometimes and this is sadly something that is beyond our control.
Guaranteed Next Day orders will be sent out on the same day, providing the order is received BEFORE 2pm, Monday – Friday. Any orders placed over the weekend or on Public Holidays will be sent on the next working day.
Please note that orders to Ireland are now classed as International, therefore we cannot accept the Royal Mail First Class Signed For option for any orders being sent to Ireland.
For any orders from outside the UK, please select the one of the International options on check out. You can choose Royal Mail International, which has an estimated delivery time frame of 1-3 weeks, or alternatively please select the Courier option for a faster delivery time.
If you are based in the UK and have not received your order within 1 week of placing it, please contact us immediately as it is highly unusual for deliveries to take longer than 5 days.
If you are not entirely satisfied with the goods simply send the product back in perfect condition and we will credit your account.